On order to offer a secure online buying experience, all purchases made on healthimpact.ch will be processed through PayPal.
By credit card, it is not necessary to have a PayPal account.
With Smartphone, you must click on "PayPal Checkout" to access the PayPal website and pay by credit card or your PayPal account.
PayPal is the most secure and simple way to send and receive online payments. The service allows anyone to pay in any way he or she prefers, including by credit cards, bank account, buyer credit or account balance, without sharing financial information.
PayPal has become a global leader in online payment solutions with more than 153 million accounts worldwide. Available in 190 markets and 24 currencies around the world, PayPal enables global e-commerce by making payments possible across different locations, currencies, and languages.
For more information regarding PayPal, please click on the following link: www.paypal.com
All deliveries are made by Swiss Post.
To Switzerland, delivery is free for all purchases from CHF 69.-
Switzerland: For any purchase under CHF 69.00, delivery and handling costs of CHF 7.- by Swiss Post Economy (2 to 3 working days) or CHF 9.- by Swiss Post Priority (1 working day), by order are applicable. With tracking number (parcel tracking until delivery)
European countries EU: For any purchase less than CHF 69.00 delivery and handling costs of CHF 14.00 by Swiss Post Europe Priority Plus (2 to 4 working days) With tracking number. Purchases from CHF 69.-: CHF 7.-
Rest of the world: Swiss Post Int. Priority Plus (4 to 7 working days) CHF 17.-
We decline all responsibility in the event of theft or disappearance of the package after it has been deposited at the Post Office.
Products purchased may be returned for a full credit, minus shipping and handling charges.
However, before any product may be returned, the customer must notify to HIOS Sàrl, within 30-days of your original purchase date, that you desire a refund for the product purchased.
In order to obtain a refund, Customer may ask a money back refund within 10 days from the date of the delivery, sending a request via mail to :
HIOS Sàrl, CP 172, CH-1009 Pully (VD) Switzerland.
Refund can't be done on opened and/or used products. Product must be sent back sealed and properly packed to avoid any damage, and into the original packaging.
We collect the following information:
We collect and store Content that you create, input, submit, post, upload, transmit, store or display in the process of using our Websites. Such Content includes any Personal Information or other sensitive information that you choose to include.
Account and Profile Information:
We collect other data that you submit to our Websites or as you participate in any interactive features of the hairimpact Services, participate in a survey, contest, promotion, sweepstakes, activity or event, apply for a job, request customer support, communicate with us via third party social media sites or otherwise communicate with us. For example, information regarding a problem you are experiencing with a product could be submitted to our Customer Service Department or posted in our public forums. Any information, including Personal Information that you submit to our Websites could be visible to the public unless submitted to a secure area in the Website.
As is true with most websites and services delivered over the Internet, we gather certain information and store it in log files when you interact with our Websites and Services. This information includes internet protocol (IP) addresses as well as browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your Devices, your mobile carrier, and system configuration information. Occasionally, we connect Personal Information to information gathered in our log files as necessary to improve hairimpact Services for individual customers.
Analytics Information from Website:
We and our analytics provider collect and store analytics information when you use our Websites and Services to help us improve our products and services.
Analytics Information Derived from Content:
Analytics information also consists of data we collect as a result of running queries against Content across our user base for the purposes of generating Usage Data. "Usage Data" is aggregated data about a group or category of services, features or users that does not contain Personal Information. For example, we may query Content to determine the most common types of products and promotional assets that users are most interested in.
Though we may happen upon sensitive or Personal Information as we compile Usage Data from Content across user instances, this is a byproduct of our efforts to understand broader patterns and trends. It is not a concerted effort by us to examine the Content of any particular customer.
Cookies and Other Tracking Technologies:
Information from third party services:
Information sharing and disclosure
We will not share or disclose any of your Personal Information or Content with third parties except as described in this policy. We do not sell your Personal Information or Content.
HEALTHIMPACT Onlineshop Community:
Our Websites offer publicly accessible community services such as blogs and customer comments. You should be aware that any Content you provide in these areas may be read, collected, and used by others who access them. Your posts may remain even after you cancel your account.
Service Providers, Business Partners and Others: We work with third party service providers to provide website, application development, hosting, maintenance, back-up, storage, virtual infrastructure, payment processing, analysis and other services for us. These third parties may have access to or process your Information as part of providing those services for us.
Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: We may disclose your Information (including your Personal Information) to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to enforce our agreements, policies and terms of service, (c) to protect the security or integrity of hairimpact products and services, (d) to protect hairimpact our customers or the public from harm or illegal activities, or (e) to respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.
We may share or transfer your information (including your Personal Information) in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Aggregated or Anonymized Data:
We may also share aggregated or anonymized information that does not directly identify you with the third parties described above.
With Your Consent:
We will share your personal information with third parties when we have your consent to do so.
Information we do not share
We do not share Personal Information about you with third parties for their marketing purposes (including direct marketing purposes) without your permission.
Where data is transferred over the Internet as part of a Website or Service, the data is encrypted using industry standard SSL (HTTPS).
You may opt out of receiving promotional communications from HEALTHIMPACT Onlineshop by using the unsubscribe link within each email or emailing us (firstname.lastname@example.org) to have your contact information removed from our promotional email list or registration database. Although opt-out requests are usually processed immediately, please allow ten (10) business days for a removal request to be processed. Even after you opt out from receiving promotional messages from us, you will continue to receive transactional messages from us regarding hairimpact’s Services.