All deliveries are made by Swiss Post.
To Switzerland, delivery is free for all purchases from CHF 69.-
Switzerland: For any purchase under CHF 69.00, delivery and handling costs of CHF 7.- by Swiss Post Economy (2 to 3 working days) or CHF 9.- by Swiss Post Priority (1 working day), by order are applicable. With tracking number (parcel tracking until delivery)
European countries EU: For any purchase less than CHF 69.00 delivery and handling costs of CHF 14.00 by Swiss Post Europe Priority Plus (2 to 4 working days) With tracking number. Purchases from CHF 69.-: CHF 7.-
Rest of the world: Swiss Post Int. Priority Plus (4 to 7 working days) CHF 17.-
We decline all responsibility in the event of theft or disappearance of the package after it has been deposited at the Post Office.
Products purchased may be returned for a full credit, minus shipping and handling charges.
However, before any product may be returned, the customer must notify to HIOS Sàrl, within 30-days of your original purchase date, that you desire a refund for the product purchased.
In order to obtain a refund, Customer may ask a money back refund within 10 days from the date of the delivery, sending a request via mail to :
HEALTHIMPACT Onlineshop HIOS Sàrl, CP 268, CH-1009 Pully (VD) Switzerland.
Refund can't be done on opened and/or used products. Product must be sent back sealed and properly packed to avoid any damage, and into the original packaging.